AND BEING FINED $191 MILLION
FOR YOUR EFFORT.
That’s an illustration of how
unrealistic the performance standards and penalties that the
Administrative Law Judge recently recommended to the PUC are
for Bell Atlantic.
For instance, if Bell
Atlantic were to miss just 16 out of 1,000 performance
measurements each month, the yearly fine would total at least
$191 million.
What’s the limit on
how high the fines could go? Only the sky is.
Bell Atlantic provides
quality service today to all its customers in Pennsylvania, and
we are in favor of setting high-performance standards with
reasonable financial fines to correct any possible lapse.
In fact, we have proposed
tough measurements and standards that would put many millions
of Bell Atlantic dollars at risk to ensure that high-quality
service is maintained for local phone companies and their
customers.
But it’s only
reasonable that the fines should be appropriate, and that
limits should be established.
It may be impossible to bat
1.000 in any league, but one thing is certain: we are committed
to providing Pennsylvania with an open, competitive world-class
communications network.
Our goal is to be your first
choice – not your only choice – for all your
communication services.